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Designing learning experiences that drive performance

Explore a selection of my work, demonstrating how complex information transforms into engaging, learner-centered training solutions. Each project reflects a commitment to innovative instructional design and impactful learning strategies.

Understanding Health Insurance

The Understanding Health Insurance instructor-led training (ILT) course was designed to introduce foundational health insurance concepts to learners entering the medical billing and coding field. The training combines interactive instruction, real-world healthcare scenarios, collaborative activities, and facilitator-led discussions to help learners build confidence in healthcare reimbursement concepts.

Understanding Health Insurance

This project includes:

  • A learner-facing PowerPoint presentation
  • A detailed facilitator guide
  • Interactive group activities
  • Case-study learning scenarios
  • Knowledge checks and teach-back exercises

My Role

Instructional Designer

Responsibilities included:

  • Conducting content organization and instructional flow design
  • Creating learner-centered PowerPoint visuals and infographics
  • Writing facilitator talking points and instructional guidance
  • Designing collaborative activities and discussion prompts
  • Developing case-study learning scenarios
  • Creating knowledge checks aligned to learning objectives
  • Applying adult learning principles and engagement strategies

Audience

The training was designed for:

  • Medical Billing and Coding learners
  • Entry-level healthcare administration learners
  • Adult learners entering healthcare revenue cycle careers

Tools & Technologies

  • Microsoft PowerPoint
  • Instructional Design Storyboarding
  • Healthcare Research Resources
  • Visual Infographic Design
  • Facilitator Guide Development

Duration

60 minutes

Deliverables

  • Learner PowerPoint Presentation
  • Facilitator Guide PDF
  • Interactive Activities
  • Knowledge Checks
  • Healthcare Infographics

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