Designing learning experiences that drive performance
Explore a selection of my work, demonstrating how complex information transforms into engaging, learner-centered training solutions. Each project reflects a commitment to innovative instructional design and impactful learning strategies.

Understanding Health Insurance
The Understanding Health Insurance instructor-led training (ILT) course was designed to introduce foundational health insurance concepts to learners entering the medical billing and coding field. The training combines interactive instruction, real-world healthcare scenarios, collaborative activities, and facilitator-led discussions to help learners build confidence in healthcare reimbursement concepts.
Understanding Health Insurance
This project includes:
- A learner-facing PowerPoint presentation
- A detailed facilitator guide
- Interactive group activities
- Case-study learning scenarios
- Knowledge checks and teach-back exercises
My Role
Instructional Designer
Responsibilities included:
- Conducting content organization and instructional flow design
- Creating learner-centered PowerPoint visuals and infographics
- Writing facilitator talking points and instructional guidance
- Designing collaborative activities and discussion prompts
- Developing case-study learning scenarios
- Creating knowledge checks aligned to learning objectives
- Applying adult learning principles and engagement strategies
Audience
The training was designed for:
- Medical Billing and Coding learners
- Entry-level healthcare administration learners
- Adult learners entering healthcare revenue cycle careers
Tools & Technologies
- Microsoft PowerPoint
- Instructional Design Storyboarding
- Healthcare Research Resources
- Visual Infographic Design
- Facilitator Guide Development
Duration
60 minutes
Deliverables
- Learner PowerPoint Presentation
- Facilitator Guide PDF
- Interactive Activities
- Knowledge Checks
- Healthcare Infographics
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